Frequently Asked Questions
Everything you need to know about your journey to radiant skin.
How long does it take to see results from QuasarMD devices?
Most users begin to see noticeable improvements in skin texture and tone within 4 to 8 weeks of consistent use, following our recommended treatment protocols.
What is your return policy for skincare devices?
We offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you can return the device in its original packaging for a full refund, minus shipping costs.
Do QuasarMD products come with a warranty?
Yes, all our professional-grade light therapy devices include a limited 1-year warranty that covers any manufacturing defects or hardware malfunctions.
How often should I use my light therapy device?
For optimal results, we recommend using your device 3 to 5 times per week for 8-12 minutes per treatment area. Once desired results are achieved, you can move to a maintenance schedule of twice weekly.
Do you offer international shipping?
Yes, we ship QuasarMD products worldwide. Shipping rates and delivery times vary by destination and are calculated at checkout.
Are the treatments safe for all skin types?
Our LED technology is non-invasive, UV-free, and safe for all skin types and tones. It does not cause thermal damage or require downtime after use.